FAQ

We’ve answered the most common questions below to help you plan your move with confidence.

Yes. King Moves is fully licensed and insured in compliance with all applicable federal and local regulations.

Yes. Our movers protect all non-boxed items, including TVs, mirrors, dressers, mattresses, lamps, and more. We use professional moving blankets, stretch wrap, and cardboard padding. Item protection is included in all quotes at no extra charge.

As required by the Department of Transportation, items are covered with basic valuation at $0.60 per pound per damaged item. If you’d like additional coverage, our moving consultants can recommend a trusted third-party insurance provider.

The fixed rate does not include gratuity, moving items not listed in the inventory, or packing supplies and box packing (these can be added as extra services).
For any questions, your dedicated moving consultant will be happy to assist.

Yes. King Moves operates seven days a week, including national holidays. We’re available 365 days a year.

Preparation is just as important as moving day. Start by providing a detailed inventory to your moving consultant. Next, declutter and donate or discard items you don’t plan to move. Finally, empty furniture and pack and seal boxes unless you’ve booked full packing services.
For more tips, be sure to check our moving resources.

Yes, we provide Certificates of Insurance (COI) at no additional cost for as many locations as required.

Yes, we disassemble and reassemble standard furniture at no additional cost. This includes basic beds (non-storage), sofas, desks, and tables with limited hardware or short handling time. More complex items may require an additional handling fee, so please inform your moving consultant in advance.

Our fixed rates are based on your inventory list, move logistics, and selected date. Once details are confirmed, your moving consultant will provide an all-inclusive, transparent price that won’t change unless the scope of the move changes.
The benefit of a fixed rate is knowing your total cost upfront with no surprises on moving day.

We recommend booking 1–2 weeks in advance for non-peak dates. For peak times, such as the beginning or end of the month, booking 3–4 weeks ahead helps secure the best availability and pricing.
That said, we can often accommodate next-day or same-day moves when schedules allow.

Gratuity is optional but appreciated. A common guideline is 15–20% of the total move cost for a job well done, split evenly among the crew. Ultimately, tipping is at the customer’s discretion based on performance.

It’s not required, but if you’re able to secure a parking spot, it’s greatly appreciated and can help the move go faster and more smoothly.

Can't find the answer to your question? Reach out to us.