This Privacy Policy explains how [KING MOVES LLC] (“we,” “us,” or “our”) collects, uses, and shares information when you visit or interact with [kingmoves.com] (the “Website”).
1. Information We Collect
- Contact Information: such as name, email address, phone number.
- Move Details (if provided): pickup/delivery locations, move date, inventory notes, and other information you submit for quotes or scheduling.
- Payment Information: if you pay online, payments may be processed by a third-party provider and we may receive limited information (such as payment confirmation). We do not store full card numbers on our servers unless explicitly stated.
- Device & Usage Data: IP address, browser type, pages viewed, and approximate location derived from IP address.
- Cookies & Similar Technologies: used for site functionality, analytics, and marketing (depending on your settings and applicable law).
2. How We Use Your Information
- Provide quotes, respond to inquiries, and deliver services.
- Communicate with you about your request, booking, or account (if any).
- Improve the Website, troubleshoot issues, and maintain security.
- Marketing and promotional communications (you can opt out anytime).
- Comply with legal obligations and enforce our policies.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: hosting, analytics, email/SMS providers, CRM tools, customer support systems.
- Payment Processors: to process transactions (if applicable).
- Business Operations Partners: only as needed to provide moving services (e.g., dispatch, subcontractors) [if applicable].
- Legal / Safety: when required by law or to protect rights, safety, and prevent fraud.
4. Cookies & Tracking
We use cookies and similar technologies to operate the Website and understand usage. You can control cookies through your browser settings and, if used, our cookie consent banner: [Cookie Banner/Tool Name].
5. Your Choices
- Email marketing: you can unsubscribe using the link in our emails or by contacting us.
- Cookies: manage via browser settings and cookie preferences (if available).
- Access / Correction: you can request access to or correction of your information by contacting us.
6. Data Retention
We keep information as long as necessary to fulfill the purposes described in this policy, including providing services, meeting legal requirements, resolving disputes, and enforcing agreements. Typical retention periods may include:
- Quote/inquiry data: [e.g., 12–24 months]
- Customer/service records: [e.g., duration of relationship + legally required period]
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
8. Children’s Privacy
The Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
9. State Privacy Rights (Optional Section)
Depending on your state of residence (such as California), you may have additional rights regarding your personal information. To submit a request, contact us using the information below.
10. Contact Us
[KING MOVES LLC]
Address: [Street Address, City, State, ZIP, USA]
Email: [support@kingmoves.com]
Phone: [+1 (xxx) xxx-xxxx]
Last updated: [Month Day, Year]
